Amazon wants to deliver crime news and fear to Ring doorbell owners
Amazon is in the process of a curious hire – a Managing Editor, News – to help bring “breaking crime news alerts” to owners of Ring’s home security gadgets.
It’s odd because it’s arguably the first time a security firm has required someone to fill this position within its ranks. But as Nieman Lab director Joshua Benton infers, there’s probably something more insidious at play .
While the Amazon-owned company hasn’t explained exactly how this layer of news will fit into its services, it’s likely that Ring will surface local crime alerts in its Neighbors mobile app , which is already available and allows people to post updates about suspicious activity around them.
The trouble with a security company getting into the crime news business is that it could exacerbate the problem of people growing fearful and paranoid about threats in their area.
To illustrate that, Benton points to charts that show how crime has dropped significantly across the US over the past quarter century, as well as how few people in the country believe that to be true. The numbers tell us that local media continues to to follow the classic “ if it bleeds, it leads ” ploy to build and retain its audience – even when crime isn’t as big a problem as people think. For more on this, the BBC has a great podcast episode about how fear works in the human mind on its show, The Inquiry.
It’s all too obvious that if Ring can convince people their neighborhoods aren’t safe, they’ll buy more of the company’s products and stick to its ecosystem of services. As Benton explains:
Ultimately, one can only hope that Ring plays this carefully and cautiously, so as to serve its customers better, and not frighten them into staying indoors and watching feeds from their front door cameras.
Find Benton’s article, and more data that illustrates why this is a bad idea, over at Nieman Lab .
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